This Privacy Policy describes how SIA Volkun (“we”, “us”, or “our”) collects, uses, and protects information when you use the Private VPN Proxy mobile application (the “App”). By using the App, you agree to the terms of this Privacy Policy.
We are committed to protecting your privacy and minimizing the amount of data we collect. The App does not require account registration. We only collect personal information that you voluntarily provide, such as your email address when you contact us for support.
When you use the App, we may automatically collect certain technical information necessary to operate and improve the service. This includes device information such as device model and operating system version, an anonymous application instance identifier generated per installation, and information about how you interact with the App, such as screens visited and features used.
In order to operate the VPN service efficiently, we collect limited connection metadata, including connection duration and bandwidth usage. This information is associated with an internal anonymous identifier and is used solely for service performance monitoring, capacity planning, and improving the overall user experience.
We do not collect, store, or monitor your browsing activity, the websites you visit, DNS queries, or the content of your internet traffic transmitted through the VPN tunnel.
To protect our service from abuse and fraudulent activity, we may temporarily process certain data such as your IP address, approximate region derived from the IP address, and basic device parameters immediately after installation. This information is used exclusively for fraud detection purposes, is stored only for a very short period (generally up to approximately 10 minutes), and is automatically deleted thereafter.
We use third-party services to help us understand app performance and ensure stability. These include Google Analytics, Firebase, AppsFlyer, and Firebase Crashlytics. These providers may process limited technical and usage data on our behalf in accordance with their own privacy policies.
All payments within the App are processed through Apple In-App Purchases. We do not collect or store any payment card details or billing information.
We retain collected data only for as long as necessary to fulfill the purposes described in this Privacy Policy. Analytics and usage data may be retained for up to 12 months, while anti-fraud data is retained only briefly, typically no longer than 10 minutes. Support communications are retained as needed to resolve user inquiries.
We do not sell or rent your personal data to third parties. We may share limited data with service providers strictly for analytics, crash reporting, and infrastructure support, and only under appropriate data protection agreements.
If you are located in the European Economic Area, you have rights under applicable data protection laws, including the right to access, correct, or delete your data, as well as to restrict or object to certain processing. You may exercise these rights by contacting us at [email protected].
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.
The App is rated 4+ and does not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will take steps to delete such information.
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website, and continued use of the App constitutes acceptance of the updated policy.
SIA Volkun is the data controller responsible for processing your information under this Privacy Policy. If you have any questions or concerns, you may contact us at [email protected]
Private VPN Proxy is designed to enhance your privacy, but no VPN service can guarantee complete anonymity. We are committed to transparency and to minimizing the data we collect while providing a reliable service.